We were not able to find data on the company’s impact on quality, burnout of care teams, population health, or equity, but we believe there is much to learn from the One Medical model of care.Īs primary care physicians who care for patients and who also study and lead innovations in primary care, we have witnessed the increased involvement of venture capital and the growth of for-profit entities in the primary care space. Few data are available on the care One Medical provides to its patients, but from one study of employer based primary care, in which One Medical patients were compared to other patients, total medical expenses were lower for One Medical patients for whom the money spent on primary care was twice as high. The company operates across the country, but for now mostly in large urban centers.Īmazon’s acquisition of One Medical will grant it access to not only a physical set of offices and providers but also the technology that enables primary care. The company’s medical offices are strategically placed near where people work, and members can use apps and other technology to track their health and book their appointments.
One Medical is a membership-based (members pay $199/year) primary care company that currently cares for nearly 800,000 people. But an acquisition of a primary care company of this size by a tech giant like Amazon should be taken seriously because of its massive implications for the future of primary care, health care delivery, and health equity. While privacy and data concerns from customers are valid, One Medical CEO Amir Dan Rubin said in a statement that the purchase would provide an "immense opportunity to make the health care experience more accessible, affordable and even enjoyable for patients, providers, and payers.Exclusive analysis of biotech, pharma, and the life sciences Learn MoreĪmazon’s announcement this week that it would acquire One Medical, a primary care provider, for $3.9 billion - its largest health care acquisition to date - was for many Americans likely just another item on the ever-expanding news ticker tape. "Should the deal close, One Medical customers’ HIPAA Protected Health Information will be handled separately from all other Amazon businesses, as required by law," the Amazon spokesperson told CNBC in an email.
"I don’t think there is anything Amazon could do to make people trust the company with their healthcare information."Īmazon, in an email to CNBC, stated that the company will follow HIPPA laws and protections and would not use customer medical data for marketing and advertising purposes. Seeley George serves as the campaign director for Fight for the Future, an advocacy group focused on technology and digital rights.
"Pushing forward into healthcare raises some serious red flags, especially in the post-Roe reality where peoples’ data can be used to criminalize their reproductive healthcare decisions,” said Caitlin Seeley George speaking to CNBC. However, the purchase of One Medical by Amazon has raised concerns regarding the company's track record with sensitive customer data, especially with the recent news that the company has been giving cops footage from its Ring cameras without customers' knowledge or consent. If the deal goes through, Amazon would be in possession of the medical data of over 700,000 One Medical customers. Amazon has also ramped up effort in its telehealth service Amazon Care, along with plans to develop at-home medical diagnostics. The acquisition signals Amazon's continued foray into the healthcare market having bought PillPack in 2018 for $750 million, using the acquisition to launch its own online pharmacy years later. Amazon, the company known for delivering countless boxes to your door as well as for spying and collecting data on you, is acquiring One Medical, a primary care provider, for roughly $3.9 billion the companies said Thursday.
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